PRIVACY POLICY – MANSAVI VILLA HOMESTAY

Effective Date: 17 November 2025
Legal Entity Name: MANSAVI VILLA HOMESTAY
Address: A-14, B Block, Ansals Golf Link 1, Sector Omega 1, Greater Noida, G.B. Nagar, UP 201310, India
Phone: +91 99904 14014
Email: mansavi.villa@gmail.com

(Hereafter referred to as "MVH", "we", "our", or "us".)

0. Published User Content Not Covered Under This Policy

Any image, video, review, testimonial, or content posted by users on any MVH platform—
including our website, Facebook, Instagram, Google listings, OTAs (Booking.com, MMT, Airbnb, Goibibo, etc.)
—becomes publicly published content.

Such content is not treated as personal data or personally identifiable information,
and therefore does not fall under this Privacy Policy.

1. MVH as the Controller of Personal Data

MVH acts as the data controller for:

Individuals visiting our website
Guests making inquiries or reservations
Users submitting forms, making payments, or contacting us

1.1 Why We Process Personal Information

We process data to:

Fulfil guest bookings and provide hospitality services
Comply with legal requirements (including Form C for foreign guests)
Issue invoices, receipts, confirmations, and communication updates
Provide customer service and resolve issues
Maintain property security and verify guest identity

1.2 Personal Data We Collect

a) Information You Provide

Full name
Phone number
Email address
Residential address
ID details required for check-in
Booking and inquiry information
Payment and invoicing details

b) Information Automatically Collected

Cookies
IP addresses
Browser type/version
Device identifiers
Pages viewed & access timestamps

Cookies

Cookies are used for:

User authentication
Preferences and settings
Analytics and performance
Marketing campaign evaluation

You may disable cookies, but certain features may not function correctly.

1.3 Data Retention

Personal data is stored:

For the duration of the stay/service
As required by tax laws, hospitality rules, and security obligations
For the period necessary to ensure safety and regulatory compliance

Data is then securely deleted or archived.

2. MVH as the Processor of Personal Data

MVH may provide storage space on its servers for users.
Such stored information may include personal data of other individuals.

In this context:

MVH acts as a data processor
The User acts as the data controller

MVH does not:

Modify user data
Disclose or share user data
Access user data unless legally required

Processing is limited strictly to secure storage and availability to the User.

3. Recipients & Processors of Personal Data

MVH does not sell or transfer personal data to third-party controllers.

Personal data may be shared with trusted processors such as:

Accounting service providers
IT and software maintenance providers
Server hosting companies
Payment gateway partners
Email communication services
Domain registration companies
Social login authentication services

Data may also be shared with:

Government authorities
Law enforcement
Regulatory bodies

only when required by law.

4. Rights of Data Subjects

Under GDPR (EU Regulation 2016/679), users have the right to:

Access their personal data
Rectify inaccurate information
Erase data ("Right to be forgotten")
Restrict processing
Object to processing
Data portability
File a complaint with a supervisory authority
Be informed of corrections, erasure, or data breaches
Withdraw consent at any time

To exercise these rights, send a request to:
📩 stayatmvh@gmail.com

5. Withdrawal of Consent

Users may withdraw consent at any time by writing to:
📩 stayatmvh@gmail.com

Withdrawal will not affect the validity of data processed prior to withdrawal.

6. Updates to This Privacy Policy

MVH may update this Privacy Policy periodically.
Revised versions will be published on our website with a new effective date.

7. Contact Information

MANSAVI VILLA HOMESTAY
A-14, B Block, Ansals Golf Link 1
Sector Omega 1, Greater Noida, UP 201310
📞 +91 99904 14014
📩 mansavi.villa@gmail.com